Shop Terms

Online Purchases

Something Me (Pty) Ltd trading as Hopinol Skopinol™ is a business in the publishing, services, and stationery industry that offers consultations and markets goods such as books, printables, children’s games and wedding rentals and stationery.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within five business days and delivery confirmed via a confirmatory email delivered to the email address as supplied on our website. Where physical goods are purchased, we fulfil orders using a courier or postal service. The customer will bear the costs associated with the service. The price will include packaging costs charged for at cost. The final amount charged will depend on the parcel’s weight and size. The total courier and packaging charges will be added to the final invoice and displayed for payment before checkout. Something Me (Pty) Ltd shall use all reasonable endeavours to ensure safe and appropriate packaging and delivery methods. Something Me (Pty) Ltd shall not be liable for any loss or damage to goods in transit after the goods have left their control. Something Me (Pty) Ltd will not take responsibility for late delivery due to factors outside its control, such as strikes. We recommend that the customer takes out appropriate insurance for this purpose.

Export

The offering on this website is available to clients internationally. Our courier or postal services are only available to those countries as indicated on our website.

Pricing

Something Me (Pty) Ltd reserves the right to increase or reduce prices listed on the website. All prices are exclusive of value-added tax (VAT), and if applicable, this will be charged at the appropriate rate. Goods are subject to availability at the time of placing the order. By paying Something Me (Pty) Ltd and accepting our goods and services, you automatically agree to these terms and conditions.

Return and Refunds policy

The provision of goods and services by Something Me (Pty) Ltd is subject to availability. In cases of unavailability, Something Me (Pty) Ltd will refund the client in full within 30 days. Something Me (Pty) Ltd reserves the right to charge for any costs incurred to cover supplies already purchased to complete the customer’s order, including costs for any completed work done before cancellation. In the event of a valid claim for defects or non-delivery of the products supplied, Something Me (Pty) Ltd shall either repair or replace the goods concerned at its own expense or refund the price of the relevant services or goods.

Liability and Risk

The liability of Something Me (Pty) Ltd to the customer for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstance exceed the price of the goods. Something Me (Pty) Ltd will not be held responsible for production delays caused by circumstances beyond its control, including but not limited to acts of God, power or load shedding or any national strikes. In such instances, Something Me (Pty) Ltd shall be entitled to delay or cancel delivery or reduce the number of goods delivered if and to the extent that it cannot fully supply the goods through circumstances beyond its control. Risk and title in the goods shall pass to the customer upon payment of the goods. Notwithstanding anything herein or elsewhere contained, Something Me (Pty) Ltd shall not be liable to the customer for any indirect or consequential loss or damages.

Copyright

All copyright and intellectual property rights subsisting in or attached to the goods shall belong to Something Me (Pty) Ltd or its associated trading as companies and shall not be licensed or assigned to the customer. All images, designs and concepts created by Something Me (Pty) Ltd are protected by copyright and remain our property. These are not to be used, replicated, published, or distributed without our express consent. Use of copyright material without Something Me (Pty) Ltd permission will be an offence that may result in legal claims instituted against the customer.

Customer privacy policy

Something Me (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Something Me (Pty) Ltd bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Something Me (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Something Me (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

Something Me (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Governing Law and Country of Domicile

This website and all payment transaction conducted on this website shall be governed by and interpreted in accordance with the laws of the Republic of South Africa without regard to any principles of conflict of laws that may direct the application of the laws of any other jurisdiction. The Parties agree that all disputes related to or arising out of or in connection with payment transaction conducted on this website which cannot be resolved by mutual agreement between the Parties shall be finally resolved by arbitration according to the rules then in effect of the Arbitration Foundation of Southern Africa (AFSA). Such arbitration shall be held in Sandton, South Africa and conducted in the English language before a sole arbitrator selected by the Parties.

Variation

Failure of Something Me (Pty) Ltd to insist upon strict performance of any provisions hereof shall not be deemed a waiver of its rights and remedies. If any provision contained herein is deemed by a court to be unenforceable, the remainder of the terms and conditions shall remain in effect.

Company information

This website is run by a private company based in South Africa trading as Something Me (Pty) Ltd with registration number 2021/394160/07.

Something Me (Pty) Ltd / trading as Hopinol Skopinol™
contact details:
Email: info@somethingmebooks.com