Where do you ship?
As of right now, we only ship to the countries listed on the site. South Africa, United Kingdon, United States, Ghana, Botswana, Nigeria, Zambia, Kenya, Zimbabwe
However, as our audience grows, we are working hard to expand shipping to more countries.
Will I be notified when my package is shipped?
Yes, you will receive an email with a tracking number to track your shipment so that you can anticipate the delivery date.
If you experience any issues with your delivery, email us at email@example.com, and we will see how best we can help you out.
How will my order be shipped?
We ship using a trusted local and international courier service. Delivery generally takes 2-7 working days, depending on the distance of the destination from the warehouse facility. Delivery days are Monday – Friday.
My shipment is damaged, what now?
Oh no, we are sorry to hear about that. Please take a picture of the damaged goods and send it to us via email at firstname.lastname@example.org. We will get another shipment out to you.
Do gift vouchers expire?
No, they do not. When you purchase a gift, the receiver can redeem it any time after receiving it.
Are your books available internationally?
Yes, they are. We ship to a certain number of countries directly from our website.
Do you offer signed copies of your books?
At the moment, only in relation to competitions and giveaways and when participating at an in-person event.
Who illustrated the books?
We love working with local and international illustrators across the globe who successfully bring out the best in our books.